Chatbots by behaving as a conversational partner via auditory or textual methods can replace the manpower required for interactions.
Chatbots are estimated to save more than $8 billion, according to a study released by UK-based Juniper Research. WhatsApp has 1.6 billion active users & Facebook
WhatsApp has 1.6 billion active users & Facebook Messenger is not far behind with 1.3 billion, according to Statista. Chatting is an ingrained part of a consumer’s life, making bots an integral part of a brand’s communication & marketing strategy.
Behaving as a conversational partner via auditory or textual methods can replace the manpower required for interactions.
Bots are estimated to save more than $8 billion, according to a study released by UK-based Juniper Research.
With e-commerce being the top industry to benefit from chatbots, other prominent industries include Insurance, Retail, Healthcare, Hospitality, and more.
