A Better Ubisoft says the company’s management always ignores employee complaints.
In July 2021, hundreds of Ubisoft employees signed an open letter urging company management to respond to four demands, including “a joint statement on how Ubisoft is doing as a company”. 200 days later no progress appears to have been made. In a statement released yesterday, employee group A Better Ubisoft said their demands were not met and the company’s executives refused to “interfere”.
The statement describes an internal video released by Ubisoft CEO Anika Grant, which claims to share the results of a “global employee satisfaction survey.” According to A Better place, the survey contained more than 40 questions and allowed individual comments on each, but the internal video was only eight minutes long and only offered six “talking points”. It included nothing but participation and engagement scores, the group said.
“Instead, there were vague statements like ‘You told us…’ or ‘We heard from you…'” A Better told Place. “There’s no way for employees to know if saying ‘You have managers available and supportive’ means 95% think so or 51% think so – very different results.
“The video tells us that some of the positive responses were ‘superior to the general industry external references’ provided by Glint. But these references have not been put into context, nor what they are or what they stand for.”
Grant said the analysis was incomplete and intended to “solicit input from minority and underrepresented voices.” But A Better Ubisoft said there was nothing worth digging into the data collected by the survey, apart from “the legally required and already available binary data on age and gender”. It appears that steps are being taken to improve the data collected by the survey, “but this should have been implemented years ago,” the group said.
The group reiterated their demands, which “remain unchanged”.
Stop promoting and moving known criminals from studio to studio, team to team without consequences. This cycle must end.
We need a shared seat at the table to have a say in how Ubisoft is progressing as a company.
Cross-industry collaboration to agree on a basic set of rules and processes that all studios can use to deal with these crimes in the future.
Non-executive staff and union representatives must be closely involved in this cooperation.
Compared to the company, Activision Blizzard’s management was quick to respond to allegations from its employees following reports of widespread discrimination and sexual harassment at the company. This situation is far from resolved, and Activision Blizzard continues to resist union efforts (which are still making progress), but the acknowledgment of employee demands and commitment to action goes beyond what Ubisoft employees claim to have achieved.
“We are tired of having to repeat these clear points over and over to a management team that is inadvertently ignorant or unwilling to listen,” concludes A Better Ubisoft. “We make progress because we care about our work. We care about the people we work with, the games we play, and we want to fix this business.”
In August 2021, A Better Ubisoft reported that 1,000 current and former Ubisoft employees had signed their opening letter to the company. According to Ubisoft’s official website, the company employs over 19,000 people worldwide. A Better Ubisoft, co-founded with an eponymous group of Activision Blizzard employees, focuses on the company’s North American studios. Ubisoft has a quarterly financial call to be released on February 17th.