Oct 27, 2021 1:00 PM EST
A survey by The Winterberry Group, “Evolution of Management Customer Journey, For Marketing and Beyond,” shows that many brands – 58% – are struggling with customer management. Only 17% focus fully on customer travel, recognizing the individual’s current needs, meeting those needs as soon as possible, and in the best interests of everyone.
In this panel webinar, you will hear from business travel experts from Adobe, Merkle, Sinch, and Winterberry Group, for details on the report’s findings and the procedures each company sees. customers manage their customers ’travel.
As a thank you for coming and providing feedback, we provide each Adobe customer subscriber with, go to the live event, and then complete the event review (* one by one).